At Seconde Saison, protecting your personal data is a priority.
This policy describes how we collect, use, and protect your information when you use our website www.secondesaison.com.

1. Data Controller

The data controller is the entity that manages the website and determines the purposes of data processing.
You can exercise your rights via the contact form available on the website.

2. Data Collected

We may collect the following information when you use the website:

  • First name, last name

  • Email address

  • Postal address

  • Phone number

  • Payment information

  • Order history

  • Information you provide to us via customer service

3. Purposes

Data is processed to:

  • Process and deliver orders

  • Provide order tracking updates

  • Manage customer accounts

  • Send commercial communications (with consent)

  • Respond to customer service requests

  • Ensure the technical functioning of the website and improve our services

4. Retention Period

  • Order-related data: 10 years (legal obligation)

  • Marketing-related data: 3 years after the last contact

5. Data Sharing

Your data may be transmitted to service providers involved in:

  • payment

  • delivery

  • website hosting

  • technical maintenance

They only have access to data when necessary.

We do not sell or rent your data.

6. Your Rights

In accordance with the GDPR, you have the following rights:

  • Access

  • Rectification

  • Objection

  • Erasure

  • Restriction

  • Data portability

You can exercise your rights via the contact page.

7. Security

We implement technical and organizational measures to protect your data against loss, alteration, or unauthorized access.

8. Cookies

The website uses cookies to improve your browsing experience and measure audience.
You can change your preferences at any time from your browser.

Updated on 12/08/2025